Your holistic journey to wellness

Healing a patient is healing a family
  • DAY CASE
  • Endoscopy Department
  • Imaging department
  • Surgery
  • Anesthesia
  • Intensive Care Unit (ICU)
  • Cath-lab & Interventional Radiology
  • Gynecology
  • Obstetrics
  • The Well Woman Clinic
  • Farah Genetics laboratory
  • Patient Accommodation Floors
  • Farah Emergency Center
  • Hybrid Operating Room
  • Surgery & Operating Rooms

DAY CASE

The day-case unit is designed so as to offer a paramount safe environment and to exceed the patient’s and physician’s expectations. 


Conveniently located on the first floor, Farah’s day-case unit spans 2000 sqm and sets new benchmarks when it comes to patient care pathway.


The unit is composed of the following:

  • 16 generously spaced patient rooms each with its own bathroom and shower
  • Two state-of-the-art operating rooms
  • Two “clean room” endoscopy suites
  • One “Hybrid” endoscopy suite for advanced ERCP and EUS procedures
  • Advanced urology/lithotripsy suite for routine and complex urology interventions
  • Chemotherapy treatment suites
  • Wellness clinic
  • Cardiac clinic
  • Visiting consultant clinics
  • The traditional approach of day-case patients using cubicles and sharing toilets was abandoned in favor of providing each patient with a private room with toilet and shower facility thus ensuring maximum privacy and infection control.


Patient safety was at the core of the design process and as such each patient room has a built-in patient monitor connected to a central nursing station in addition to a state-of-the-art nurse call system. The rooms also feature medical grade fridge with patient locker to keep their valuables in.


The 16 patient rooms are generous in space offering floor to ceiling windows overlooking landscape and greenery. The room design theme offers a very inviting and comfortable environment be it in the choice of furniture or general design theme and colors. 


For added patient safety, the room wall paint is composed of a special anti-bacterial coat so does the furniture whereby the upholstery has special anti-bacterial and fire retardant characteristics.


The same philosophy continues inside the patient toilets thus offering a safe and enjoyable environment. They are equipped with emergency nurse-call system in case patients need assistance while using the toilet/shower. For maximum infection control, all elements inside the toilet are wall hung. 


Other key components inside the toilets are:

  • Anti-bacterial coat to the tiles (Microban TM)
  • Hansgrohe Rain shower
  • Shower seat
  • 2-in-1 Japanese style toilet from Swiss manufacturer Geberit

Endoscopy Department

The endoscopy department is composed of two state-of-the-art endoscopy suites that serves gastroenterology (gastroscopy and colonoscopy) and pulmonology (bronchoscopy).

One of the many highlights of the unit is the “Hybrid Endoscopy Suite” reserved for ERCP and advanced endoscopic ultrasound (EUS) procedures.

The endoscopy department was designed to mimic operating room environment and includes the following components:

  • Surgical type wall cladding
  • State-of-the-art Olympus endoscopy tower system
  • Double channel scope for endosleeve gastroplasty
  • Surgical light
  • Anesthesia machine
  • Automated gas scavenging system
  • Endoscopic ultrasound
  • ERCP
  • Advanced patient monitors
  • Procedure recording and archiving system
  • Recovery room

All of the above ensures that the endoscopy department offers the highest levels of patient safety and the latest technologies for physicians to make use of for diagnosis and treatment purposes.

Imaging department

The unit is one of the most spacious departments nationwide and sets new benchmarks not only regionally but also on the international stage. It spans 1000 sqm and is home to many technologies first to be introduced locally and regionally as well.

It serves patients as old as few hours all the way to very old patients.

It is one of the pillars of the hospital and is composed of the following components:

  • Diagnostic imaging (MRI, CT, X-Ray, Fluoroscopy, Ultrasound, echo)
  • Women’s imaging (mammogram, bone mineral density, ultrasound)

In addition to the above, the unit serves the rest of the hospital via portable imaging units such as portable x-ray, ultrasound, echo and c-arm units thus ensuring a service that is accessible in a timely and efficient manner.

What sets the imaging unit apart and makes it stand out are the generous spaces in addition to the intuitive internal workflow and circulation.

The unit has two separate entrances, one dedicated for women’s imaging connected via a skywalk to the Farah Woman & Child Hospital while the other entrance serves general imaging that is accessible via Farah General Hospital.

The unit is composed of two main corridors running parallel to each other, one strictly for authorized only personnel while the other is for patients. The authorized only corridor opens up into the control rooms of the different imaging modalities.

The patient corridor is 40 meters long and runs parallel to the external façade of the building with glass to ceiling windows overlooking the campus’s garden and pavilion. This ensures that the patient journey is met with uninterrupted sunlight with vast open spaces. The patient corridor opens up into changing room linked to each imaging modality. Each modality room also has its own private bathroom for patients to use thus ensuring maximum privacy.

The unit is served by a highly advanced and efficient IT network ensuring workflow is smooth and performed in a timely manner.

Services offered:

  • Advanced cardiac imaging
  • Neuro-imaging
  • Musculo-skeletal imaging
  • Women’s imaging
  • Breast cancer screening

Highlights of the unit:

  • World’s largest installation of Philips Ambient Experience (technology proven to reduce stress and use of anesthesia during imaging)
  • Middle East’s first MRI-HIFU unit for non-invasive treatment of uterine fibroids
  • Jordan’s first “Kitten Scanner”, a technology that helps prepare pediatric patients for imaging
  • A dedicated preparation and recovery room
  • Dedicated MRI compatible anesthesia machine
  • Dedicated CT anesthesia machine

Surgery

  • The operating rooms at Farah General have been designed with the goal of optimal efficiency and safety in mind
  • They are multi-purpose rooms and measure twice the size of the average operating room in the Kingdom
  • The Maquet Tegris OR Integration system has been adopted for operating rooms at the hospital – committed to helping hospitals enhance their work flow and improve patient outcomes.
  • The OR rooms have been equipped with art panels (Philips Ambient System) to relieve patients of the often stressful feel of a traditional OR
  • The German-designed rooms aim at effective efficiency, that is why all cables are lifted off the floor- ensuring doctor and patient safety, and leaving the machines untouched
  • The OR is set up with all necessary tools at an arm’s length to ensure speedy treatment
  • It also is set up with four screens with the option to communicate On Air via the latest technologies; allowing a surgery to be live, and utilize the expertise of doctors in and out of the country
  • A special holding area is set up for patients to relax pre-op and have the opportunity to speak with the doctors, ask questions, and get briefed about everything
  • Post-op, patients are taken into recovery where they are woken up, checked and can then leave the department back to their rooms or home depending on each case

Anesthesia

  • At Farah General, the combination of the best anesthesia monitoring machines and the best anesthesiologists have been selected to provide unparalleled healthcare treatment
  • Anesthesia department is equipped with the best available technology available on the market; namely Maquet’s FLOW-i Anesthesia Delivery System – an anesthesia unit combining ICU ventilator performance with effective anesthesia delivery
  • The monitors monitor all vitals, boasting multiple ventilation moods so that patients can receive treatment at every and any stage of their healthcare plan, and that no detail is left unattended to
  • Anesthesia professionals are hand-selected by the top anesthesiologist in the Kingdom – based on the best standards of safety, knowledge, skills and experience
  • Farah specialists walk through the whole process of a patient’s treatment, remaining by their side and reassuring them throughout
  • In consultation with the primary care physician, anesthesiologists can determine where patients need to be admitted; whether that be to the regular rooms, the Intermediate Care Unit or the ICU – ensuring that they receive the appropriate level of attention and monitoring
  • There is a strict follow up with anesthesiologist to manage pain in post-op so patients are not left and experience no pain
  • Anesthesiologists are available to conduct regional anesthesia and stay with patients throughout their healthcare journey on a case by case basis

Intensive Care Unit (ICU)

The ICU sets a new benchmark in patient care pathway. It is a purpose built state-of-the-art unit located on the third floor connected to surgery and cath-lab & interventional radiology. The unit is composed of eight patient “suites” and spans a generous 700 sqm and is flooded with natural sunlight.

Being on the same floor as surgery and cath-labs and interventional radiology means that the ICU offers the safest possible environment for patients.

The ICU is equipped to deal with the most critical patients from surgical to cardiac to neurological etc… and together with the latest technologies coupled with highly trained healthcare providers, the patient is guaranteed to receive the best service with the best possible outcome.

The ICU has two separate entrances, one for authorized healthcare providers and the other for visiting family members thus ensuring optimum practicality and streamlining of circulation. It is of paramount importance to stress that access to the ICU is very selective and controlled and is by invitation only so as to allow the ICU team to focus on their patients and to provide them with the best possible care.

A key element in the design process was to ensure that family members are part of the healing process to their loved ones. As such each patient room has an adjacent connected room reserved for family members thus creating a patient “suite” rather than a typical ICU room.

Each suite is host to a number of advanced technologies such as but not limited to:

  • Touch-free electric doors for maximum infection control
  • Curtain free environment for maximum infection control
  • Hill-Rom ICU bed (first to be introduced in Jordan) equipped with latest technologies such as lung percussion module, air mattress to minimize bedsores and DVT risk, built-in scale etc…)
  • Automated medication infusion pumps
  • Built-in cameras for remote monitoring
  • Surgical grade light
  • Milky glass door elements that turn from clear to opaque at the touch of a button in case privacy is needed
  • State-of-the-art monitors connected to a central station
  • Neuro-telemetry

In addition to the above, the unit is served by an ECHO machine and ultrasound, portable X-ray unit, portable endoscopy tower, ECMO unit, mini-lab, mini-pharmacy, renal dialysis machines thus minimizing the transfer of patients to and from the unit.

Two of the ICU suites are positive/negative pressure rooms for isolating patients depending on case presentation (e.g, post-transplant vs infectious case).

From a design perspective, each suite features nature elements in the form of clouds and blue sky image on the ceiling above the patient in addition to nature themed wall elements (flowers, grass etc…) on the wall opposite the patient. The suites are flooded with natural sunlight thus minimizing the risk of patients developing ICU delirium which is a common side effect in ICU patients. Special attention was taken to ensure that artificial lighting inside the suite is warm and inviting. Each suite features 5 ambient themes depending on the function.

Special attention was taken regarding the furniture selection. As such the suites feature special upholstery with special ant-bacterial coat with high fire-retardant characteristics.

The family area features a sofa-bed in case a family member would like to spend the night (where applicable).

Cath-lab & Interventional Radiology

This state-of-the-art purpose built unit emphasizes and confirms that Farah General is one of the leading hospitals not only regionally but on the international stage as well dedicated to deliver the most advanced and state-of-the-art clinical services when it comes to interventional cardiology, interventional radiology and interventional neuro-radiology.

The unit is composed of two semi-hybrid cath-labs in additional to a fully dedicated hybrid operating room, the three being the first to be introduced in Jordan.

The unit spans a generous 700 sqm and is home to Jordan’s first cath-lab Philips ambient experience, a technology proven to reduce the stress and anxiety of patients during procedures and proven to reduce the need of anesthesia and sedation during procedures. This technology allows the patient to choose from 12 different nature themes (rain-forest, island, sahara etc…) whereby the theme transmits audio and visual components into ceiling mounted screens for the patient to enjoy. For our pediatric patients, kids themes are also available and are indeed very popular with our younger patients.

The unit serves several diagnostic, interventional and hybrid procedures such as the following:

  • Complex vascular procedures (AAA, aortic dissection etc…)
  • Minimally invasive cardiac procedures (TAVI etc…) The two semi-hybrid cath-labs are unique in the sense that they are equipped as operating room environment and include the following components:
  • White steel cladding
  • Anesthesia machine
  • Surgical light
  • IVUS & FFR made by volcano
  • Rotablator
  • Emergency crash cart
  • Angiojet clot remover
  • Scrub area

The above ensures maximum safety to our patients and guarantees that once a procedure is started in the semi-hybrid cath-labs, there is no need to transfer the patient to an operating room in case an emergency develops.

Gynecology

  • We offer full gynecological care to women of all age groups
  • We treat difficult cases including polycystic ovarian syndrome, irregular periods, postmenopausal bleeding, infertility, uterine fibroids and endometriosis

Obstetrics

  • Our obstetrics department follows detailed procedures to ensure mothers experience safe pregnancies
  • Each incoming mother receives a personalized antenatal plan according to her needs and requirements, and this from the time of conception till she delivers

The Well Woman Clinic

  • It provides annual gynecologic checkups which includes screenings for disorders including cervical, ovarian, breast and bowel cancer, thyroid diseases, and osteoporosis

Farah Genetics laboratory

  • Offers a more comprehensive process of testing at international standards using cutting edge technology
  • Among the first in the region offering testing at this level
  • It is associated with a highly reputable institute from the states, the cooper genomics institute, it’s the leading global provider of PGT, providing expert laboratory services for many of the most respected IVF centers across the world
  • Tests are made to reduce the risk of having a child affected with essentially any inherited disease
  • HLA typing: determine HLA compatibility to bring a healthy child.
  • The use of microarray CGH technology to test for chromosomal abnormalities (aneuploidies, translocations, large deletions and insertions)
  • Sex selection

Patient Accommodation Floors

Patient accommodation rooms are located in floors 6-10 and are home to the first class rooms, suites and residences.

The floors feature floor to ceiling windows offering un-interrupted panoramic views of Amman. The floors also feature outdoor balconies for use of patients and visitors in addition to day lounges that offer breathtaking panoramic views of Amman.

The maximum rooms per floor is 15 making it the most spacious medical facility in Jordan when it comes to space reserved for patients and their family. Careful attention was taken in the design process so that no two patient rooms face each other.

All patient rooms are private and vary in size from 30 sqm to massive 250 sqm residences. Furniture was carefully selected with high performance anti-bacterial and fire retardant characteristics. Rooms feature sofa-beds for companions spending the night, while in “Farah Residences” class, each residence has a separate companion bedroom with en-suite bathroom facilities in addition to separate visitor’s lounge and a kitchenette. This philosophy stems from our deep belief that family members are part of the healing process of their loved ones. To add warmth to the patient floors, the corridors are cladded with wall paper adding a touch of luxury with each floor having a different theme.

Since infection control is paramount, patient rooms also feature special anti-bacterial coating layer to the paint.

Patient toilets were carefully designed to ensure a safe and enjoyable experience to patients. Couple of highlights are the luxurious Grohe rain-shower fixture and the 2 in 1 wall-hung toilet from Giberit. Toilet safety features include handle bars and nurse call system. The toilet’s floor and wall tiles feature an anti-microbial layer (Microban TM) further reducing risk of infection to patients and users.

Farah Emergency Center

Designed and built as a “Level I” emergency center, Farah’s state-of-the-art Emergency Center spans 650 sqm and is equipped to deal with all age groups from first day(s) of life all the way up to very old patients, and to deal with any medical condition from a simple flu to brain strokes and heart attacks.

Coupled with the latest technologies and most competent emergency center physicians and nurses, the center provides not only the safest environment, but also the most caring, efficient and enjoyable of experiences.

The center is ideally located on the upper street level of the campus close to a main intersection and is a couple of hundreds of meters away from Amman’s main artery highway (Zahran St). The center has two entrances, one for walk-in patients while the other is reserved for ambulances with patients presenting with life threatening conditions and opens into two resuscitation rooms.

The center is equipped with:

  • CT scan (low dose 64 slices) with cardiac and stroke protocols
  • Ultrasound
  • Digital chest x-ray unit
  • Mini-lab (cardiac enzymes etc…)
  • Two anesthesia machines
  • Two portable ventilator units
  • Mobile endoscopy tower
The center is served with three state-of-the-art ambulances that are connected with the main emergency center triage station capable of transmitting patient vital signs to it. The fleet also has portable i-stat machines for urgent blood investigations such as cardiac enzymes while en-route to the emergency center. The above serves to shorten the patient’s care-path journey ultimately leading to better outcomes.

The center is composed of three zones:
  • Zone A: Adult triage (5 beds)
  • Zone B: Pediatric triage (3 beds)
  • Zone C: Resuscitation/operating room (2 beds)
Each zone has its own staff bay/station serving it therefore ensuring intuitive and streamlined patient care pathway delivery that is efficient and personal.

Since infection control and patient privacy was at the core of the design process, each patient “cubicle” is actually a private room with a curtain free environment.

The center’s interior features a combination of white steel, glass and wood partitions thus ensuring an ultra-modern, sleek and clean look atmosphere. The choice of material and internal organization and workflow ensures the minimum risk of patients acquiring infections.

The center is flooded with natural sunlight thus ensuring a pleasant experience to patients, their companions and last but not least staff taking care of them.

Each patient room contains the following:
  • White steel partitions for infection control
  • Emergency trolley with thicker than usual mattress for added comfort. The trolley also has a unique “built-in scale” feature to weigh patients while lying down
  • Cardiac grade monitor connected to central nurse station
  • Procedure trolley

Hybrid Operating Room

The hybrid operating room at Farah General Hospital is the first room to be introduced in Jordan. It is a purpose-built state-of-the-art operating room composed of best of operating room environment coupled with best of imaging technology.

The room spans 100 sqm and includes the following:

  • Ceiling mounted C-arm X-ray unit
  • Laminar flow
  • Anesthesia machine
  • Surgical lights
  • Emergency crash cart
  • Separate control room
  • Scrub area

Surgery & Operating Rooms

Farah General’s operating rooms set a new benchmark when it comes to patient care inside the operating room. The state-of-the-art rooms offers not only the safest environment possible but also the most enjoyable experience to patients, surgeons and surgery staff.

The rooms are equipped with a host of advanced technologies making them the “smartest” operating rooms anywhere in the world.

A key approach when designing the patient care pathway within the hospital was to make sure that the patient has uninterrupted sunlight during his/her transfer between departments and while getting treatment. This is also true to the operating rooms where natural sunlight floods the rooms through floor to ceiling windows.

To further enhance the patient’s experience inside the operating rooms, the room’s interior include nature themed elements in the form of floor to ceiling high resolution beach and ocean images. The same applies to the outside of the rooms whereby the patient before entering the operating room is greeted by a picture perfect floor to ceiling beach and ocean high resolution image.

The operating rooms also feature an entertainment system whereby the patient and surgeon can choose a music list of his/her choice to listen to while undergoing surgery (where applicable). The state-of-the-art lighting system inside the rooms also allows for patients and surgeons to select different colors based on RGB color model system to suit their mood.

The intelligent operating room system (TEGRIS TM), first to be introduced in Jordan, is controlled by a touch-screen sterile pad that allows surgeon and staff to control all aspects of the operating room from temperature, lighting, entertainment system all the way to extracting for example brain MRI/CT images and lab results relevant to the patient undergoing surgery from the hospital information system (HIS).

The rooms feature laminar flow system, a highly advanced air filtering system that ensures the room air is ultraclean thus minimizing surgical site infection to the patient.

In total there are 6 operating rooms, 4 of which are located on the third floor in the main surgical floor while the remaining 2 are located on the first floor and serve day-case surgeries.

Such distribution allows streamlining and optimization of care whereby major surgical cases (neuro-surgeries, cardiac surgeries, major orthopedic surgeries etc…) are reserved for the 3rd floor operating rooms which are connected via an “authorized only” corridor to the ICU in case post-op ICU care is needed. The remaining 2 operating rooms are reserved for “daycase” surgeries (e.g. Dental, ENT, plastic etc…) and are ideally connected to the day-case unit on the same floor thus optimizing patient care pathway.

Components of the operating rooms:

  • Highly advanced VARIOP wall cladding system
  • Laminar flow air ultra-filtration system
  • Cardiac monitors
  • Neuro-telemetry
  • STORZ pendant surgical towers
  • Maquet state-of-the-art surgical tables capable of accommodating patient weight up to 350 kg’s and fit for any kind of surgery (cardiac, orthopedic, brain, spine etc…)
  • Nature themed wall elements
  • Intelligent room control system (TEGRIS from MAQUET)
  • Intelligent light system